

Always make sure that you are using the latest iteration of Mac OS X (e.g., 10.3.9 or 10.4.10) and the latest available security and Java updates from Apple (see below for instructions on using Software Update and checking your Java version).
Fontbook frozen on validating fonts install#

General Troubleshooting Install NeoOffice Patches Solutions and Troubleshooting Stepsīelow are a series of solutions and troubleshooting steps that may help resolve common problems you may be experiencing with NeoOffice. NeoOffice claims a document is in use by another user after a crash Check for shortcut conflicts within NeoOffice.A patch does not appear to fix a bug it claims to fix Remove macros imported from older NeoOffice versionsĬommon causes of slow or lackluster performance.Text appears as gibberish, or certain characters are incorrect Check for corrupted user preference files.Check for a a non-standard Java installation.Check for corrupted Java Shared Archive.Post the crash log for crashes during startup.Sample NeoOffice in hangs during the startup process.Ensure NeoOffice has the correct permissions.NeoOffice fails to start, or crashes during startup or right after starting NeoOffice takes more than a minute to launch If you do not find your particular problem under Common Problems, try to find a similar issue, or ask your question in the NeoOffice Support forum on trinity. Then click on the link or links provided for more information about troubleshooting steps you should try. To use this page, locate the problem you are experiencing under the "Common Problems" section. (For problems related to installing NeoOffice or NeoOffice patches, see NeoOffice Download and Installation Issues instead.) This page collects some common problems and tips to help narrow down the cause of, or in some cases even fix, the problem. There are several common sources of problems that cause crashes, sub-optimal performance, or other undesired behavior in NeoOffice.
